Reference

Read These Terms Before You Open an Account

These terms set out what you agree to when you use jilievo888 — your account, your deposits through bKash, Nagad, or Rocket, and how we manage access.

Applies to all account holdersCovers bKash, Nagad, Rocket depositsRegion and eligibility rules applyAccount suspension terms includedContact support for any disputes
jilievo888 Read These Terms Before You Open an Account
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms is unclear — whether it is about your account status, a wallet transaction via Nagad or bKash, or a rule that affected your access — our support team is the direct line. Raise a formal terms dispute through live chat, email, or the in-app help section on your account dashboard.

Team online

Live Chat

Open live chat from your account dashboard to raise a terms or account question with our support team directly during chat hours.

Email Support

Send a detailed written query to our support email address for terms disputes, account reviews, or wallet verification questions that need a formal response.

In-App Help

Access the help section inside your jilievo888 account to submit a terms-related request, track its status, and view prior correspondence on the same thread.

HOW WE HANDLE ACCOUNTS

Account Security and Policy Commitments

We take the security of your account and your wallet activity seriously. Every login uses OTP verification tied to your registered mobile number, and account changes — such as updating your linked bKash or Rocket number — require a second confirmation step. Your transaction records are retained for the period required under our internal policy. You can request a summary of your account activity through the support channel at any time.

OTP Login Verification Every account login requires a one-time password sent to your registered mobile number. No access is granted without that confirmation step completing first.
Wallet Change Controls Changing your linked bKash, Nagad, or Rocket number goes through a separate identity check. We do this to protect your withdrawal route from unauthorised edits.
Transaction Record Retention Your deposit and withdrawal records — including wallet references for Nagad and Rocket transactions — are kept on file and available to you on request through support.
Dispute and Review Process Any terms dispute you raise goes through a structured review. You will receive a written response referencing the specific clause and outcome within our standard handling window.

Common Questions About Our Terms

These answers cover the questions we receive most often about account terms, wallet rules, and how we handle disputes. If your question is not here, contact support directly through live chat or email.

Yes. These terms cover all account activity including deposits made via bKash, Nagad, and Rocket. The wallet you use to deposit is bound by the same account-level rules.

No. We notify you at your registered contact details before any material change takes effect. Using your account after that notification means you have accepted the updated version.

If your account is suspended during an active review, any wallet balance tied to that review may be held. We will communicate the reason and next steps through your support thread.

Yes. Operating multiple accounts is a direct breach. If we detect duplicate accounts linked to the same mobile number or wallet, both accounts are subject to suspension under these terms.

Send a written dispute via email or live chat, referencing your account and the specific decision. Our team will review it and respond in writing, citing the applicable clause.

No. Access and eligibility depend on the laws of your location and eligible region. You are responsible for checking whether using this platform is permitted where you are.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.